HOSPITALITYDESIGN: Hamilton Hotel Launches Staff Education Program


Will Speros •
May 5, 2020


Image courtesy Hamilton Hotel

The Hamilton Hotel in Washington, DC has announced the launch of Hamilton University, a web-based platform developed to provide a range of work-from-home training for its associates. The program was created to keep staff engaged and employed while the property remains closed due to the COVID-19 pandemic. Courses range from hospitality to F&B training, and will include a schedule of assignments both at home and onsite. Individual progress can be tracked across hotel departments as well.

Hamilton University curriculum includes:

  • TIPS certification
  • Serve safe certification
  • Classes on wine, spirits, and beer
  • COVID clean training
  • Menu and ingredient training
  • Barista certification/summer and fall drink production focus
  • Hospitality online coursework
  • Second language training through Rosetta Stone (French, Spanish, Italian)
  • Harassment training meant for management and line-level associates

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